Our rights and responsibilities
have the right to enter into these Terms, and to supply the Platform as set out in these Terms.
will provide the Platform with reasonable care and skill and in accordance with good industry practice.
will comply with all applicable laws for the time being in force.
will use an industry recognized security software program to aim to detect the presence of any virus,
and will not knowingly introduce any viruses (any computer software routine intended or designed to
disable, damage, erase, disrupt or impair the normal intended operation of, or provide unauthorised
access to or modification or monitoring of, any computer system or any software or information stored
on any computer system, including viruses, worms, time bombs, time locks, drop dead devices,
access codes, security keys, back doors or trap door devices) into our Platform.
may, from time to time, restrict use or download of the Platform or access to certain features,
functions or content of the Platform, or the entire Platform, as we in our absolute discretion
may decide (or your company may from time to time request).
We cannot ensure and therefore cannot promise that:
the Platform will meet your specific requirements.
the Platform will be uninterrupted, timely, or error-free, or that the Platform will respond at a
certain speed (since this depends on a number of factors outside our control). There may be times when
certain features, parts or content of the Platform, or the entire Platform, become unavailable (whether
on a scheduled or unscheduled basis) or are modified, suspended or withdrawn by us, in our sole
discretion, without notice to you.
the results that may be obtained from the use of the Platform will be accurate or reliable.
any content of the Platform will be free from viruses and/or other code that may have contaminating or
destructive elements. It is your responsibility to implement appropriate IT security safeguards
(including anti-virus and other security checks) to satisfy your particular requirements as to the
safety and reliability of content.
All rights granted to you under these Terms will terminate immediately if you breach them.
We reserve the right to disable any log-in information or access at any time, if in our opinion you have not
complied with any part of these Terms, or if any details you (or your company) provide to register on our
Services are false.
We may change the format and content of the Platform from time to time. You agree that your use of the
Platform is on an 'as is' and 'as available' basis and at your sole risk.
We try to ensure that all information on the Platform (other than any user-generated content) is correct,
but you should not rely on it or treat it as authority or advice. Check with us or the relevant information
source before acting on any information.
We do not make or give any representation or warranty as to the accuracy, completeness, currency,
correctness, reliability, integrity, quality, fitness for purpose or originality of any content of the
Platform. We exclude, to the fullest extent permitted by law, all implied warranties, conditions or other
terms of any kind and we accept no liability for any loss or damage of any kind incurred as a result of you
or anyone else using the Platform or relying on any of its content.
Your rights and responsibilities
You must be at least 18 years of age to use our Platform. By using our Platform, you confirm to us that you
meet this requirement.
You are responsible for your use of our Platform, and for the information you provide to us. You will ensure
that any information you provide is accurate, and kept up to date if anything changes.
You must keep any log-in information (like a username and password) confidential, and not share it with
You are responsible for your log-in and account, and all activities that occur under your account.
It is your responsibility to ensure your equipment (computers, laptops, tablets or other mobile devices)
meets all the necessary technical specifications to enable you to access and use our Platform.
You acknowledge that the mobile service provider for the device to which you download, or on which you
access or use, the Platform may charge for internet access (including mobile data usage) on that device.
Piper is not responsible for any such charges.
You agree that you will:
only use the Platform for non-commercial use and only in accordance with these Terms.
prevent any unauthorised access to, or use of, the Platform or any related documentation (for example,
if you have an account, preventing someone else using your account).
tell Piper as soon as possible if any unauthorised access or use
(or other security breach) of our Platform does occur
(for example, if someone else uses your log-in information).
only use our Platform and anything available from Piper for lawful purposes
(complying with all applicable laws), in a responsible manner, and not in a way that might damage our
(or our affiliates') name or reputation.
only download, access and use the Platform on a device owned or controlled by you or your company. If
you download and use the Platform on a device which you control but do not own (e.g. a company phone),
we assume you have permission from the device owner to do so. You are responsible, under these Terms,
for any access and use of the Platform on the device (whether or not it is owned by you).
for personal use, view content from the Platform on your device screen, and print and copy individual
pages and digitally store individual pages (or extracts).
tell other people within your organisation about our Platform and content posted on it.
share our content for non-commercial purposes, so long as you always identify
Piper (and any identified contributors) as the authors.
Additional terms may also apply to certain features, parts or content of the Platform and, where they apply,
will be displayed on-screen or accessible via a link.
You agree that you will not (except to the extent specifically set out in these Terms):
access or attempt to access the Platform or any Services which you have not purchased or subscribed to,
or otherwise circumvent security or interfere with the proper working of
Piper, our Platform or the hosting servers we use.
modify another website or application so as to falsely imply that it is associated with us, impersonate
any person or entity or otherwise misrepresent your relationship with any person or entity.
remove or change any content of the Platform (including any content that you have printed, downloaded or
extracted) or any material provided or made available by or on behalf of
Piper to you.
use or extract any content including, illustrations, photographs, video or audio sequences or any
graphics separately from any accompanying text;
'scrape' content or store Piper content on a server or other storage device
connected to a network, or create an electronic database by systematically downloading and storing all
of the content of Piper or our Platform.
hack, adapt, create copies, create derivative works, reverse engineer, decompile, disassemble or modify
Piper or our Platform in whole or in part, except as permitted by law.
interfere with or disrupt the provision of the Platform or use the Platform in a way that interferes
with anyone else’s use of the Platform or any service.
breach the rights of any person (including, but not limited to rights of privacy and intellectual
use any part of the content for commercial purposes without obtaining a licence from the owner, whether
that be us or a third party.
license, sell, lease, transfer, assign, distribute, display, disclose, or otherwise exploit, or
otherwise make the Platform and/or any associated documentation available to any third party.
further any criminal or fraudulent activity.
create links to the Platform from any other website, without our prior written consent, although you may
link from a website that you operate so long as:
the link is not misleading or deceptive and fairly indicates its destination, and
you do not imply that we endorse you, your website, or any products or services you offer,
you link to (and do not frame or replicate) the home page of the Platform, and
the linked website does not contain any content that is unlawful, threatening, abusive,
defamatory, pornographic, obscene, vulgar, indecent, offensive or which infringes on the
intellectual property rights or other rights of any third party.
breach of any other acceptable use guidelines that we may issue from time to time.
If you do not comply with any part of these Terms, then your right to use our Platform will immediately end
and you must, at our option, return or destroy any copies of content that you have made. User content We may
sometimes allow you to upload content and communicate content to other recipients or publicly, for example
on comments pages, chat rooms, message boards, and/or news groups (collectively User Areas). We do not
control, pre-screen or actively moderate content submitted to User Areas (collectively User Content).
We may sometimes allow you to upload content and communicate content to other recipients or publicly,
for example on comments pages, chat rooms, message boards, and/or news groups (collectively User Areas).
We do not control, pre-screen or actively moderate content submitted to User Areas (collectively
User Content). User Content expresses the views of their respective authors, and not our views. We may,
in our sole discretion, delete, edit or modify any User Content submitted by you,
at any time without notice to you.
are solely responsible for the content of your User Content.
must keep any User Content to a User Area relevant and on-topic.
must ensure any User Content comply with the rules in Your promises to us.
You must not submit any User Content which:
contains, transmits, distributes, links to or otherwise makes available, or advertises or promotes any
"Prohibited Content". Prohibited Content means any content that:
infringes any intellectual property rights or data protection, privacy or other rights of any
is defamatory or in breach of any contractual duty or any obligation of confidence,
is obscene, sexually explicit, threatening, abusive, harassing, inciteful of violence or hatred,
blasphemous, discriminatory (on any ground), liable to cause anxiety, alarm or embarrassment,
is knowingly false or misleading, or does not comply with all applicable laws and regulations
or is otherwise objectionable.
contains, transmits or distributes any unsolicited or unauthorised advertising, marketing or promotional
material or other form of solicitation (spam).
contains, transmits or distributes any virus and/or other code that has contaminating or destructive
You agree that, by submitting any User Content, you'll allow us to use and reproduce that User Consent
in order to improve our Platform, and you grant us and our affiliates a perpetual, irrevocable, worldwide,
non-exclusive, royalty-free and fully sub-licensable right and licence to use, reproduce, modify, adapt,
publish, translate, create derivative works from, distribute, perform and display such User Content
(in whole or part) and/or to incorporate it in other works in any form, media or technology,
and you waive any moral rights you may have in, or to be identified as the author, of such User Content.
If we would like to use any User Content in any way that would identify you (for example,
publishing a review), we will ask you first.
If you have a concerns about any User Content, please Contact
Intellectual Property Rights
We (or our licensors) own all intellectual property rights in and to the Platform and any content of the
Platform (including text, graphics, software, photographs and other images, videos, sound, trade marks and
logos but other than other any User Content or your personal information).
Except as expressly set out in these Terms, these Terms do not give you any rights in respect of any
intellectual property that we (or our licensors) own, you acknowledge that you do not acquire any
ownership rights by using our Platform.
If you would like to print off, copy or store pages (or extracts) from the Platform, as permitted by these
Terms, you must:
ask us for our express, prior permission (which we may or may not grant), and
always ensure that any copyright, trade mark or other intellectual property right notices contained in
the original content are reproduced.
We may, from time to time, link to external sites (including affiliate partners' sites) which may include
links to third party e-commerce sites, offers and promotions.
We include these to provide you with access to information, products or services that you may find useful
or interesting. We are not responsible for the content of these sites or for anything provided by them.
We do not guarantee that they will be continuously available. Links to external sites do not imply
any endorsement of, or association with, their operators or promoters.
Nothing in these Terms shall limit or exclude our liability to you:
for death or personal injury caused by our negligence;
for fraudulent misrepresentation;
for breach of any term implied by the Consumer Rights Act 2015 and which, by law, may not be limited or
for any other liability that, by law, may not be limited or excluded.
Subject to the above paragraph:
if you are a consumer (and not a business customer), in no event will we be liable to you for any
business losses; and
if you are a business customer, in no event will we be liable to you for any indirect or consequential
losses, or for any loss of profit, revenue, contracts, data, goodwill or other similar losses,
and any liability we do have for losses you suffer arising out of or in connection with any contract
shall not exceed the purchase price of the relevant services relevant to your claim and is strictly
limited to losses that were reasonably foreseeable. Losses are foreseeable where they could be
contemplated by you and us at the time we accept your order.
We are not liable or responsible for any failure to perform, or delay in performance of, any of our
obligations under any contract that is caused by events outside our reasonable control.
Except to the extent provided in these Terms, we make or give no representation or warranty as to the
accuracy, completeness, currency, correctness, reliability, integrity, quality, fitness for purpose
or originality of any content of the Platform and, to the fullest extent permitted by law, all implied
warranties, conditions or other terms of any kind are hereby excluded and we accept no liability for any
loss or damage of any kind incurred as a result of you or anyone else using the Platform
or relying on any of its content.
Other important legal points
You may not transfer or assign any or all of your rights or obligations under any contract with us.
All notices you give to us must be given in writing, using the
Contact us in these Terms. We may give
notice to you at either the email or postal address you (or your company) provide to us.
If we fail to enforce any of our rights, that does not result in a waiver of that right.
If any provision of these Terms is found to be unenforceable,
all other provisions shall remain unaffected.
These terms and conditions are governed by English law – unless you are a consumer
(and not a business user) and you live in Scotland, Northern Ireland or a country of the European Union,
in which case there may be certain mandatory applicable laws of your country which apply in addition to
or instead of certain provisions of English law.
Subject to the next paragraph, you agree that any dispute between you and us regarding these Terms
or any contract will only be dealt with by the English courts – unless you are a consumer
(and not a business user) and you live in Scotland, Northern Ireland or a country of the European Union,
in which case you can choose to bring legal proceedings either in your country or in England
(but if we bring legal proceedings, we may only do so in your country).
If you are in the EU, the European Online Dispute Resolution platform
information about alternative dispute resolution which may be of interest and you may use it if there
is a dispute that cannot be resolved between you and us.
How can you contact Piper?
If you have any questions about the Terms, our Site or our Services, please contact us at
Updates to the Terms
We may make changes to these Terms from time to time. These Terms were last updated on